xaphan's terms of service

prices are subject to change based on demand.

i have the right to reject any order for any reason.

the currency accepted is usd and will be paid for via my artistree page, using paypal.

commissions can only be paid for 100% upfront.

the time it takes to finish your commission varies from 1 week - 3 months depending on factors such as health, mental health, the complexity of the commission piece and other work.

once the piece is finished, you'll receive the full-resolution image, on artistree.

i reserve the right to cancel and refund the order at any time for any reason.

i retain all copyrights over the commissioned artwork.

i will not claim the intellectual property (ip) of the commissioned artwork - meaning your characters are still yours, etc.)

i will not profit further from the commissioned artwork unless you (the customer) break any of the terms.

i reserve the right to post the commissioned artwork online, in my portfolio, on instagram, twitter etc.

you may upload the commissioned artwork on any website and social channels.

you may not make profits from the commissioned piece (making prints for selling, uploading to pod-services)

you may not alter the commissioned artwork without my (the artist's) consent.

you may be allowed to sell the artwork if it is a part of an adoptable. please discuss this with me (the artist) prior to paying for the artwork.

you retain the rights to the intellectual property (ip).

you may not use the commissioned artwork for commercial purposes.

the following is considered copyright infringement:

reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

claiming the artwork as your own.

altering the artwork without my consent - resizing the artwork is okay.

in some cases, the commercial rights to the image may be purchased.

the buyer is not allowed a refund once i have started working on the commission.

if, for any reason, i am unable to start your commission you will receive a full refund.

if you cancel your order before i started it, you can get a full refund.

the kill fee for cancelling the commission after work has begun is 50% of the commission's price. the client then receives that work as it is.

if the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.

paypal specific:

if you are getting a refund, do not request a paypal chargeback. i will transfer the money back to you myself.

if you request a paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and i will have full right to profit further from it in any way. furthermore, you will be blacklisted for commissioning me again.